What We Collect and Why It Matters
We collect the information you give us when you create your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, our system logs the transaction reference, wallet
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number, and timestamp so we can verify the transfer and resolve any disputes. We also collect device and session data automatically: your IP address, browser type, and the pages you visit within the platform. This helps us detect unusual access patterns and protect your account from
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unauthorised activity. We do not collect payment PINs or full wallet credentials — those stay between you and your payment provider. Where you use bKash or Nagad, only the transaction confirmation reference reaches our system, not your wallet password. Retention periods vary by data type: account
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identity records are held for as long as your account remains active plus any period required for legal compliance; transactional logs are kept for a fixed period to support dispute resolution. You may request deletion of non-essential data at any time through our support channel. All
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data handling depends on your local law and the eligible regions in which r777i operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.